Job Timeline (Ref 21802-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 23-May-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 10-Jun-2024
Repair Engineer : Martin Smith
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GAZCO Mertik Maxitrol G30-ZRHSO-Z26 Remote Repair Details
Manufacturer : GAZCO Mertik Maxitrol
Model : G30-ZRHSO-Z26
Customers Fault Description : These are the original remote and receiver for the gas fire. This receiver failed and I bought another and this has now failed. The remote is original and has worked with both receivers. Did the same as last time- would turn the fire up but not all the way down so assuming its the receiver again. Many thanks in advance for your time. Mike
Remote Fixer Repair Response (see below) :
This Gas Fire remote and receiver arrived safely and on testing the remote was found to not transmit on the down channel. This was due to a faulty transducer in the handset itself.
The transducer was replaced which restored full functionality.
No fault was found with the receiver.
Remote Images