Job Timeline (Ref 21816-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 28-May-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 12-Jun-2024
Repair Engineer : Martin Smith
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A J Way & Co Remote Repair Details
Manufacturer : A J Way & Co
Customers Fault Description : The control was working intermittently and the light would light up intermittently for several weeks but then it stopped working altogether. My chair is 12 years old but perfectly usable if the hand control would work. No buttons work on the hand control now
Remote Fixer Repair Response (see below) :
This Dual motor rise recliner hand control arrived safely and on inspection was found to have a daamaged inner wire on the remote entry point.
The cable was cut back and refitted to bypass the break. The rest of the remote was tested as ok.
Remote Images
