Job Timeline (Ref 21818-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 23-May-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 07-Jun-2024
Repair Engineer : Martin Smith
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Gazco Remote Repair Details
Manufacturer : Gazco
Customers Fault Description : The remote will not always turn the fire on and off and the up and down button to control the flame/heat output do not work
Remote Fixer Repair Response (see below) :
This remote arrived safely and on testing was found to be functioning as normal.
The customer was contacted and it was concluded that the issue could be caused by an intermittent voltage regulator. The regulator and battery cable were both replaced.
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