Job Timeline (Ref 21906-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 05-Jun-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 20-Jun-2024
Repair Engineer : Martin Smith
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Somfy Remote Repair Details
Manufacturer : Somfy
Customers Fault Description : LED does not light even with new battery
Remote Fixer Repair Response (see below) :
This Awning remote control arrived safely and on inspection the battery housing was found to have a bent terminal. This is most likely from the battery being inserted upside down.
The terminal was reworked which restored full functionality (see image)
A Duracell battery will be supplied fitted on return.
Remote Images
