Job Timeline (Ref 21928-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 10-Jun-2024Fault Diagnosed
Remote Beyond Repair
Postage Received
Returned - 29-Jun-2024
Repair Engineer : Martin Smith
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Wonderfire Premier Remote Repair Details
Manufacturer : Wonderfire Premier
Customers Fault Description : Unable to start fire using remote, The fire does start when operating the manual controls on the fire
Remote Fixer Repair Response (see below) :
This Fire remote control arrived safely and on testing was found to be transmitting on each button press but the code being transmitted as scrambled.
The oscillator and IR led were replaced but the issue remained. It was then concluded that the issue was the main IC which sadly is encased under a black blob of resin which makes a repair not possible.
There is a clone available which will work the heater but does look different, details of this can be found here - https://remoteshop.co.uk/shop/heater-fireplace-controls/wonderfire-premier/
Remote Images
