Job Timeline (Ref 21945-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 12-Jun-2024Remote Inspected
No Fault Found
Postage Payment Received
Returned - 29-Jun-2024
Repair Engineer : Martin Smith
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Fur Real Hasbro squawkers Macaw Remote Repair Details
Manufacturer : Fur Real Hasbro
Model : squawkers Macaw
Customers Fault Description : Remote not working at all despite new batteries installed
Remote Fixer Repair Response (see below) :
This Toy parrot remote control arrived safely and on testing was found to be transmitting on each button press as per normal operation. The code being send was tested to be correct.
The remote was opened to check for defects but no issue could be replicated.
Testing was then carried out at random times over a 3 day period with no issues being found.
This item has been classed as no fault found.
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