Job Timeline (Ref 22009-20)

A Timeline of this job can be seen below.

Fault Diagnosed
Remote Repaired
Payment Received
Returned
Repair Engineer : Martin Smith
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HSL Remote Repair Details

Manufacturer : HSL

Customers Fault Description : Intermittent fault in operation poss due to outer flex casing gone/excess flexing on entry point to handset. Undid & replaced 4 screws - went no further - outer flexible grey surround trim not replaced & sent with the handset.

Remote Fixer Repair Response (see below) :

This remote arrived safely and on inspection was found to have a damaged cable and also worn button contacts.

A replacement straight cable was fitted (we cannot get the curly kind) and then replacement conductive pads were glued under each of the main buttons. 

Remote Images