Job Timeline (Ref 22009-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 19-Jun-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 04-Jul-2024
Repair Engineer : Martin Smith
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HSL Remote Repair Details
Manufacturer : HSL
Customers Fault Description : Intermittent fault in operation poss due to outer flex casing gone/excess flexing on entry point to handset. Undid & replaced 4 screws - went no further - outer flexible grey surround trim not replaced & sent with the handset.
Remote Fixer Repair Response (see below) :
This remote arrived safely and on inspection was found to have a damaged cable and also worn button contacts.
A replacement straight cable was fitted (we cannot get the curly kind) and then replacement conductive pads were glued under each of the main buttons.
Remote Images
