Job Timeline (Ref 22134-20)


All repairs are fixed price at £20 plus postage
Item Returned to Customer


A Timeline of this job can be seen below.
Arrived - 04-Jul-2024
Remote Inspected
No Fault Found
Postage Payment Received
Returned - 18-Jul-2024
Repair Engineer : Martin Smith
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Somfy Remote Repair Details

Manufacturer : Somfy

Customers Fault Description : None working think it maybe the battery is dead

Remote Fixer Repair Response (see below) :

This Awning remote control arrived safely and on testing was dead.  This was in fact due to a dead battery, a replacement Duracell battery was fitted and the remote was found to function as normal.

Instead of charging for a repair we are charging the 12 postage charge usually used for "Europe' shipping, this is to cover the battery price and 24 hour return postage.


Remote Images

Somfy   Remote Control - Front Image

Somfy   Remote Control - Inside Image