Job Timeline (Ref 22180-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 11-Jul-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 20-Jul-2024
Repair Engineer : Martin Smith
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Focal point Remote Repair Details
Manufacturer : Focal point
Customers Fault Description : I’ve put new full price batteries in pressed and nothing happens no red light
Remote Fixer Repair Response (see below) :
This remote controil arrived safelyt and on testing was dead. When opened the spring terminal was found to be deformed (see image), this happens when the battery is inserted upside down.
The terminal was reworked which restored full functionality.
A CR2025 battery will be supplied fitted on return.
Remote Images
