Job Timeline (Ref 22215-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 16-Jul-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 24-Jul-2024
Repair Engineer : Martin Smith
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Truma Remote Repair Details
Manufacturer : Truma
Customers Fault Description : The mover works for a couple of seconds then stops, whichever button is pressed. It took 45 minutes to move the caravan from the road onto the drive.
Remote Fixer Repair Response (see below) :
This motor mover remote control arrived safely and on inspection the remote rattled when shook and the remote would not power on.
When opened (the case was already partially opened) the mounting pins for the PCB were found to be broken which made the internal switch not actuate due to being misaligned.
The PCB was hot glued firmly into position which restored full normal functionality.
Remote Images
