Ultra Frame Remote Control Repair

Job Timeline (Ref 22250-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Ultra Frame Remote Repair Details

Manufacturer
Ultra Frame
Customer's Fault Description
Vent Control Button
Remote Fixer Repair Response

This Ultraframe Light / Fan Unit remote control arrived safely and on inspection the button facia was physically damaged.

When tested the remote was transmitting without a button being pressed./

Replacement button facias are not available as spares which makes a cosmetically sound repair not possible.

The issue appears to be a short within the button array itself, this may be fixable but we will need to split the facia apart to hopefully rectify the issue.

Please note that splitting the facia apart may destroy the remote even further. 

After talking to the customer it was decided to go ahead and attempt a repair, the facia was split and cleaned then replacement button caps fitted under the bad buttons.  This restored full functionality.

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Ultra Frame  Remote Control - Front Image