Job Timeline (Ref 22259-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 26-Jul-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 31-Jul-2024
Repair Engineer : Martin Smith
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B&Q Remote Repair Details
Manufacturer : B&Q
Customers Fault Description : Buttons not working. Only 1 button works - Temperature minus button. All other buttons feel different to the working button. The working button has a click and the others feel soft
Remote Fixer Repair Response (see below) :
This B&Q (WAP-020EC) Air Conditioner Remote Control arrived safely and on testing was confirmed to have only one responsive button.
The battery compartment had signs of a battery leak. The pins to the main IC were re-flowed and then replacement conductive caps fitted under each button. Full functionality was restored.
Remote Images