Job Timeline (Ref 22280-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 27-Jul-2024Fault Diagnosed
Remote Beyond Repair
Postage Received
Returned - 21-Aug-2024
Repair Engineer : Martin Smith
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Denon RC-899 Remote Repair Details
Manufacturer : Denon
Model : RC-899
Customers Fault Description : None of the buttons seem to work.
Remote Fixer Repair Response (see below) :
This remote control arrived safely and on testing was confirmed to be dead and the battery compartment had sings of a battery leak.
On opening, unfortunately the PCB had signs of corrosion within the print, this corrosion was not limited to just where the battery leak had taken place as there were various parts of the print that had suffered damage.
Due to the amount of damage a repair is not possible.
Remote Images
