Job Timeline (Ref 22343-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 01-Aug-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 05-Aug-2024
Repair Engineer : Martin Smith
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Hormann Remote Repair Details
Manufacturer : Hormann
Customers Fault Description : The button needs to be pressed hard and in a particular way to get the remote to function. I have changed the battery but it made no difference. PS , thanks for fixing my other controller it is perfect now.
Remote Fixer Repair Response (see below) :
This Garage door remote arrived safely and on testing was found to have sluggish button response.
This was due to a faulty button, both buttons were replaced which restored full functionality.
Remote Images
