Job Timeline (Ref 22343-20)

A Timeline of this job can be seen below.

Fault Diagnosed
Remote Repaired
Payment Received
Returned
Repair Engineer : Martin Smith
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Hormann Remote Repair Details

Manufacturer : Hormann

Customers Fault Description : The button needs to be pressed hard and in a particular way to get the remote to function. I have changed the battery but it made no difference. PS , thanks for fixing my other controller it is perfect now.

Remote Fixer Repair Response (see below) :

This Garage door remote arrived safely and on testing was found to have sluggish button response.

This was due to a faulty button, both buttons were replaced which restored full functionality.

 

Remote Images