Job Timeline (Ref 22360-20)


All repairs are fixed price at £20 plus postage
Item Returned to Customer


A Timeline of this job can be seen below.
Arrived - 02-Aug-2024
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 06-Aug-2024
Repair Engineer : Martin Smith
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VELUX 3LR A12 WW Remote Repair Details

Manufacturer : VELUX

Model : 3LR A12 WW

Customers Fault Description : Batteries changed recently and since then it will not power on. No sign of life at all.

Remote Fixer Repair Response (see below) :

This Window remote arrived safely and on testing was found to be dead.

When opened this was found to be due to corrosion on the main PCB (see image).  The PCB was replaced which restored full functionality. 

Please note that the remote will need to be set up with the windows on return. 


Remote Images

VELUX 3LR A12 WW Remote Control - Front Image

VELUX 3LR A12 WW Remote Control - Inside Image

VELUX 3LR A12 WW Remote Control - Second Inside Image