Homcom Remote Control Repair

Job Timeline (Ref 22457-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Homcom Remote Repair Details

Manufacturer
Homcom
Customer's Fault Description
Not working to turn on treadmill, have sent it to you before (ref number: RF12257) Tried a new battery and no luck!
Remote Fixer Repair Response

This treadmill remote arrived safely and on inspection the battery terminal were bent which would effectively short any battery that was inserted and effectively create a dead remote (this is the same issue as last time in 2022)

The terminal was bent back into the correct position and when adding a battery full functionality was restored.

IMPORTANT - An Energizer battery will be supplied fitted on return, this batteries should last for quite some time and does not need to be removed until it is time to change the batteries.  It is VERY important to carefully note the position of the terminals when it comes time to replace the batteries to prevent the same issue happening again.  This is caused by user error when inserting the batteries and can easily happen again if care is not taken.

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Homcom Remote Control - Front Image