Job Timeline (Ref 22495-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 20-Aug-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 22-Aug-2024
Repair Engineer : Martin Smith
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Velux Remote Repair Details
Manufacturer : Velux
Customers Fault Description : Battery compartment is cracked and the batteries won't stay in place.
Remote Fixer Repair Response (see below) :
This Electric Window Remote control arrived safely and on inspection was confirmed to have a badly damage battery compartment. Unfortunately replacement cases are not available as spares.
After talking to the customer it was confirmed to modify the compartment. This was done and full functionality was restored.
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