Job Timeline (Ref 22549-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 29-Aug-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 11-Sep-2024
Repair Engineer : Martin Smith
LinkedIn Facebook
Please view complete details of this job on the rest of this page (scroll down if on a mobile)
Hormann HS (M) 2/4 Remote Repair Details
Manufacturer : Hormann
Model : HS (M) 2/4
Customers Fault Description : Whilst both these remotes have worked historically alongside two others we have which still do work, and with a decent battery, they show a red light to suggest they are transmitting a signal, the garage doors don't respond by opening or closing. I have tried pairing them again just in case it was the issue, but even having done this they still do not operta ethe doors as they used to.
Remote Fixer Repair Response (see below) :
These two Garage door remote controls arrived safely and on testing both were found not to transmit a signal.
The first was opened and found to have a broken aerial coil, this was repaired but sadly the remote was still not transmitting. A component test was carried out but it was found that the issue was most likely the PIC chip which makes a repair on this remote not possible.
The second remote was found to have a faulty oscillator, once the oscillator was replaced full functionality was restored (see image)
The payment on this page is for one repair plus postage.
Remote Images
