Job Timeline (Ref 22557-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 12-Sep-2024Remote Inspected
No Fault Found
Postage Payment Received
Returned - 18-Sep-2024
Repair Engineer : Martin Smith
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Casper Remote Repair Details
Manufacturer : Casper
Customers Fault Description : The remote keeps unpairing itself. It lights up and then won’t work. Buttons are temperamental and buttons lights flicker when buttons are pressed.
Remote Fixer Repair Response (see below) :
This Adjustable bed base remote control arrived safely and on testing was found to be transmitting consistently on each button press.
The remote was opened to check for defects but no fault could be replicated.
The remote was then tested over a short period with no issues being found.
Remote Images
