Job Timeline (Ref 22676-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 16-Sep-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 08-Oct-2024
Repair Engineer : Martin Smith
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Medion Remote Repair Details
Manufacturer : Medion
Customers Fault Description : Not working even after changing battery
Remote Fixer Repair Response (see below) :
This Soundbar remote control arrived safely and on testing was found to have erratic functionality, at first the remote would work on all buttons but then after another test the volume down button, bass down and treble down buttons would all stop functioning.
This was due to a tiny crack in the print. The print was reworked which restored full functionality.
Remote Images