Job Timeline (Ref 22682-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 13-Sep-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 19-Sep-2024
Repair Engineer : Martin Smith
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Mertik Maxitrol Remote Repair Details
Manufacturer : Mertik Maxitrol
Customers Fault Description : I fitted a new battery to my remote and the display lit up correctly. I put the battery cover back on, turned the remote over and the display was blank. I rechecked the battery connection and noticed there was a black wire that was not connected presumably to the battery terminal.
Remote Fixer Repair Response (see below) :
This Gas Fire remote control arrived safely and on testing was found to be dead due to a faulty battery cable. A replacement battery cable was fitted which restored full functionality.
Remote Images