Job Timeline (Ref 22737-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 16-Sep-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 07-Oct-2024
Repair Engineer : Martin Smith
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Honeywell Comfort Control Tower Fan HO-5500 Remote Repair Details
Manufacturer : Honeywell Comfort Control
Model : Tower Fan HO-5500
Customers Fault Description : The remote does not seem to be working at all, replacement of batteries does not recitify the issue. The light for the IR isn't coming on whenever buttons are pressed, even with fresh batteries.
Remote Fixer Repair Response (see below) :
This Tower Fan remote control arrived safely and on testing was found to be dead.
This was found to be due to corrosion on the negative terminal, the corrosion was etched clean which restored full functionality.
Remote Images