Job Timeline (Ref 22742-20)

A Timeline of this job can be seen below.

Arrived - 19-Sep-2024
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 25-Sep-2024
Repair Engineer : Martin Smith
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Climapro2 Remote Repair Details

Manufacturer : Climapro2

Customers Fault Description : Is just stop working

Remote Fixer Repair Response (see below) :

This boiler remote control arrived safely and on inspection the batteries were inserted incorrectly.

Unfortunately, when inserted correctly the remote remained dead. 

The voltage regulator was found to have blown (probably due to the incorrect battery insertion), once replaced full functionality was restored. 

The remote will be returned with the batteries inserted correctly, it is extremely important to make sure to note the orientation when it's time to replace the batteries or the regulator may blow again. 

Remote Images