Job Timeline (Ref 22743-20)
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Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 16-Sep-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 23-Sep-2024
Repair Engineer : Martin Smith
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HSL Remote Repair Details
Manufacturer : HSL
Customers Fault Description : Recently purchased second-hand chair with Handset buttons functional, although some needed greater force to operate. 3x Handset buttons now not working & other 2x buttons need pressure to activate. Handset is part dismantled (by myself), but all items are enclosed.
Remote Fixer Repair Response (see below) :
This Recliner Chair Handset (TH27-2039-009 201506 290276) arrived safely and on inspection was partly disassembled and had a damaged cable.
Also the button contacts were worn.
A replacement straight cable was fitted (We cannot get the curly kind) and then replacement conductive pads were glued under each of the buttons.
Remote Images