Job Timeline (Ref 22784-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 24-Sep-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 01-Oct-2024
Repair Engineer : Martin Smith
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McHale Remote Repair Details
Manufacturer : McHale
Customers Fault Description : Initially when the remote stopped working - it appeared that as soon as the safety button on the rear was pressed, a 'stop' signal was being sent to the receiver (so none of the functions could be used). Later, the remote started sending a stop signal without any buttons being pressed. Tested with new battery. Remote has already been fixed previously by yourselves.
Remote Fixer Repair Response (see below) :
This Bale wrapper remote control arrived safely and on testing was found to have erratic fucntionality. The leftmost button was found to feel collapsed.
When the facia was peeled appart the button dome was found to have concaved. This was intermittently shorting out the contacts.
A replacement button dome was fitted which restored full functionality.
Remote Images
