Job Timeline (Ref 22808-20)
Item Beyond Repair
A Timeline of this job can be seen below.
Arrived - 26-Sep-2024Fault Diagnosed
Remote Beyond Repair
Awaiting Return Postage Payment
Repair Engineer : Martin Smith
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Valor Remote Repair Details
Manufacturer : Valor
Customers Fault Description : None of the buttons are working. One of the battery contacts seems to be rusty.
Remote Fixer Repair Response (see below) :
This Electric fire remote control arrived safely and on testing was confirmed to be dead.
Unfortunately, when opened the PCB was found to have a large amount of corrosion from an apparent battery leak.
Due to the amount of damage a repair is not possible.
There is a clone available that will work with the heater, this can be found at https://remoteshop.co.uk/shop/heater-fireplace-controls/valor-clone/
As per our sites service details all return postage fees are fixed at £6 - all items are return by Tracked methods to reduce the risk of loss or damage!
If you wish us to dispose of this remote then please contact us via our Contact Page to inform us (Please remember to Quote Your Name, Address and Reference Number - RF22808)
If no payment is received within 3 months of 26-Sep-2024 then this remote will be disposed of as per our terms and conditions.
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