Job Timeline (Ref 22812-20)
Item Beyond Repair
A Timeline of this job can be seen below.
Arrived - 25-Sep-2024Fault Diagnosed
Remote Beyond Repair
Awaiting Return Postage Payment
Repair Engineer : Martin Smith
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Velux Integra Remote Repair Details
Manufacturer : Velux Integra
Customers Fault Description : It was working but needed new batteries. I replaced the batteries and it just appeared to die. Screen is blank.
Remote Fixer Repair Response (see below) :
This Velux remote control arrived safely and on testing was found to be dead.
On opening there was corrosion found over many of the pins of the main IC and surrounding print (see image).
Due to this damage a repair is not possible.
A search was caried out and a replacement remote can be found here - https://ebay.us/hwuZxt Please check with the seller for further details.
As per our sites service details all return postage fees are fixed at £6 - all items are return by Tracked methods to reduce the risk of loss or damage!
If you wish us to dispose of this remote then please contact us via our Contact Page to inform us (Please remember to Quote Your Name, Address and Reference Number - RF22812)
If no payment is received within 3 months of 25-Sep-2024 then this remote will be disposed of as per our terms and conditions.
Remote Images