Job Timeline (Ref 22817-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 26-Sep-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 04-Oct-2024
Repair Engineer : Martin Smith
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HSL 11127-2039-009 Remote Repair Details
Manufacturer : HSL
Model : 11127-2039-009
Customers Fault Description : The wires are all stripped out, and the only function that still works, is the up and down motion of the footrest. My Father has advanced dementia, so pulls at the wires a lot of the time!
Remote Fixer Repair Response (see below) :
This remote arrived safely and on inspection was found to have a damaged cable and worn button contacts.
A replacement straight cable was fitted (we cannot get the curly kind) and then replacement conductive pads were glued under all buttons.
Remote Images