John Lewis Remote Control Repair
Job Timeline (Ref 22825-20)
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All items are customer-owned devices sent to us for professional repair services.
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John Lewis Remote Repair Details
Manufacturer
John Lewis
Customer's Fault Description
The cooker hood no longer responds to the remote control. The remote control has a new battery and the lights still come on showing it has power. The cooker hood works fine and I can turn it on manually on the ceiling buttons. But the remote doesn't control it anymore.
Remote Fixer Repair Response
This remote control arrived safely and on inspection the buttons were "upside down" i.e. + was - ... On testing the remote was found to be transmitting as per normal on each button press (see image).
Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.
