Job Timeline (Ref 22825-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 27-Sep-2024Remote Inspected
No Fault Found
Postage Payment Received
Returned - 07-Oct-2024
Repair Engineer : Martin Smith
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John Lewis Remote Repair Details
Manufacturer : John Lewis
Customers Fault Description : The cooker hood no longer responds to the remote control. The remote control has a new battery and the lights still come on showing it has power. The cooker hood works fine and I can turn it on manually on the ceiling buttons. But the remote doesn't control it anymore.
Remote Fixer Repair Response (see below) :
This remote control arrived safely and on inspection the buttons were "upside down" i.e. + was - ... On testing the remote was found to be transmitting as per normal on each button press (see image).
Remote Images
