Job Timeline (Ref 22897-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 04-Oct-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 11-Oct-2024
Repair Engineer : Martin Smith
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Velux Remote Repair Details
Manufacturer : Velux
Customers Fault Description : the stopped working on it ages ago and now it has stopped working completely. Hopefully a cleanup of the connections will fix it.
Remote Fixer Repair Response (see below) :
This Velux remote control arrived safely and on testing was found to have intermittent power and also the clock would not advance.
The power issue was found to be due to one of the terminals having corrosion from a battery leak and the other terminal was impacted.
The corroded terminal was replaced and then the other re-formed. This restored consistent power to the remote.
We cannot repair the clock functionality.
Remote Images
