Job Timeline (Ref 22899-20)

A Timeline of this job can be seen below.

Fault Diagnosed
Remote Repaired
Payment Received
Returned
Repair Engineer : Martin Smith
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Merlin M-872 Remote Repair Details

Manufacturer : Merlin

Model : M-872

Customers Fault Description : Remote seems to be dead even after changing battery

Remote Fixer Repair Response (see below) :

This garage door remote control arrived safely and on testing was confirmed to be dead.

This was due to faulty buttons.  Both buttons were replaced which restored full functionality. 

Remote Images