Job Timeline (Ref 22901-20)
Item Beyond Repair
A Timeline of this job can be seen below.
Arrived - 02-Oct-2024Fault Diagnosed
Remote Beyond Repair
Awaiting Return Postage Payment
Repair Engineer : Martin Smith
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RCS01C Remote Repair Details
Manufacturer : RCS01C
Customers Fault Description : The fire does not respond to the rc. I have changed the batteries but still no improvement.
Remote Fixer Repair Response (see below) :
This heater remote control arrived safely and on testing was found to be dead.
Unfortunately there was signs of a battery leak, when the remote was opened, the PCB was found to have suffered a large amount of battery acid corrosion, due to the amount of damage a repair is not possible.
There is a clone available that will work the heater, this can be found and purchased at https://remoteshop.co.uk/shop/heater-fireplace-controls/rcs-clone/
As per our sites service details all return postage fees are fixed at £6 - all items are return by Tracked methods to reduce the risk of loss or damage!
If you wish us to dispose of this remote then please contact us via our Contact Page to inform us (Please remember to Quote Your Name, Address and Reference Number - RF22901)
If no payment is received within 3 months of 02-Oct-2024 then this remote will be disposed of as per our terms and conditions.
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