Job Timeline (Ref 22960-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 10-Oct-2024Remote Inspected
No Fault Found
Postage Payment Received
Returned - 15-Oct-2024
Repair Engineer : Martin Smith
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Mertik Maxitrol Remote Repair Details
Manufacturer : Mertik Maxitrol
Customers Fault Description : The remote switches the fire on OK but will not turn it off, (the return button?). NB It was repaired in June, ref. RF 22050. Worked OK to begin with. I have not enclosed the battery which I hope is OK.
Remote Fixer Repair Response (see below) :
This fireplace remote control arrived safely and on testing was found to be transmitting as per normal. The remote was then tested over a weekend at random intervals with no issues being replicated.
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