Winter warm Remote Control Repair

Job Timeline (Ref 22998-20)

Item Diagnosed
Item Arrived
Fault Diagnosed
Repair Engineer: Martin Smith
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

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Winter warm Remote Repair Details

Manufacturer
Winter warm
Customer's Fault Description
Won't switch the heater on. I have changed the batteries
Remote Fixer Repair Response

This Winterwarm remote control arrived safely and on testing was found ot be dead.

A complete component test was carried out and unfortunately it seems that the issue is the main IC which is encased under a black blob of resin making a repair not possible.

The is a clone remote control available that will function with the fire (it just looks different), this is available from https://remoteshop.co.uk/shop/heater-fireplace-controls/winterwarm/ 

Clone purchased and shipped 21 Oct 2024 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Winter warm  Remote Control - Front Image