Job Timeline (Ref 23022-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 30-Oct-2024Remote Inspected
No Fault Found
Postage Payment Received
Returned - 22-Nov-2024
Repair Engineer : Martin Smith
LinkedIn Facebook
Please view complete details of this job on the rest of this page (scroll down if on a mobile)
BSSB Remote Repair Details
Manufacturer : BSSB
Customers Fault Description : Keep replacing batteries go flat very quickly red light always comes on
Remote Fixer Repair Response (see below) :
This remote arrived safely, unfortunately the customer didn't pay adequate postage, so a fine was paid to receive the item (we normally refuse items that are underpaid without paying a fine).
On testing the remote was found to function as normal. The customers batteries were fully charged on arrival but our own batteries were fitted and tested over 1 week with no battery draw found at all.
The battery symbol does illuminate but this doesn't seem to effect functionality nor is it a true indicator of the battery draw.
Remote Images
