Job Timeline (Ref 23024-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 16-Oct-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 01-Nov-2024
Repair Engineer : Martin Smith
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Niagara Remote Repair Details
Manufacturer : Niagara
Customers Fault Description : Buttons work but the cord connection at the edge of the remote control is dodgey. Someone has done a home fix, which works only if cord is held in and still. Not ideal for elderly person.
Remote Fixer Repair Response (see below) :
This remote arrived safely and on inspection was found to have a damaged cable. A replacement straight cable was fitted (we cannot get the curly kind).
Some of the buttons were found to be partially worn, replacement conductive pads were glued under these buttons as a precaution.
Remote Images
