Job Timeline (Ref 23100-20)
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Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 28-Oct-2024Fault Diagnosed
Remote Beyond Repair
Postage Received
Returned - 04-Nov-2024
Repair Engineer : Martin Smith
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VALOR Remote Repair Details
Manufacturer : VALOR
Customers Fault Description : REMOTE NOT FUNCTIONING
Remote Fixer Repair Response (see below) :
This remote control for a SLIMLINE DREAM 850 heater arrived safely and on testing was confirmed to be dead.
Unfortunately when opening the remote was found to have suffered a large amount of print corrosion from a battery leak (see image).
Due to the damage a repair was not possible, but we do have a clone remote control available at https://remoteshop.co.uk/shop/heater-fireplace-controls/valor-clone-remote-control/ this looks different but will work the heater.
A clone was supplied
Remote Images