Job Timeline (Ref 23133-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 28-Oct-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 09-Nov-2024
Repair Engineer : Martin Smith
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Velux Remote Repair Details
Manufacturer : Velux
Customers Fault Description : The device is not turning on, even after trying new batteries. I believe you have fixed something similar in the past
Remote Fixer Repair Response (see below) :
This Integra KLR200 Remote for Velux electric windows arrived safely and on testing was found to be dead. The terminals had signs of a battery leak. There was a blown smd which once replaced restored full functionality.
Remote Images