Job Timeline (Ref 23152-20)
No Fault Found
A Timeline of this job can be seen below.
Arrived - 07-Nov-2024Remote Inspected
No Fault Found
Awaiting Return Postage Payment
Repair Engineer : Martin Smith
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Ego Remote Repair Details
Manufacturer : Ego
Customers Fault Description : Light flashes but no response.sometimes moves with stuttering
Remote Fixer Repair Response (see below) :
This motor mover remote control arrived safely and on testing was found ot be transmitting consistently on each button press as per normal operation. The remote was opened to check for defects but no issues could be replicated.
It is possible that the issue is with the receiver itself. The customer is to check all connections on the receiver / motors as the "stuttering" may be related to a loose connection whereby the motion of the caravan makes a loose connection intermittent.
As per our sites service details all return postage fees are fixed at £6 - all items are return by Tracked methods to reduce the risk of loss or damage!
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