Job Timeline (Ref 23161-20)


All repairs are fixed price at £20 plus postage
Item Returned to Customer


A Timeline of this job can be seen below.
Arrived - 01-Nov-2024
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 15-Nov-2024
Repair Engineer : Martin Smith
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Villeroy and boch Whisper whirlpool Remote Repair Details

Manufacturer : Villeroy and boch

Model : Whisper whirlpool

Customers Fault Description : The batteries leaked and the remote is temperamental. Sometimes it will turn on but not off. The air jet button does not work.

Remote Fixer Repair Response (see below) :

This Whisper whirlpool bath remote control arrived safely and on inspection was confirmed to have suffered a battery leak making the remote dead.

Unfortunately, these items are sealed in suck a way as to not be openable.

After talking to the customer, it was decided to Dremel the remote open to try to copy the code from the buttons.  This was done and a clone remote was created (see image below).  The clone is not waterproof.

The payment on this page is for the supply of a programmed clone remote control plus shipping (not a repair).

The original remote will be disposed of as it has been destroyed during the code extraction. 

 clone remote control


Remote Images

Villeroy and boch  Whisper whirlpool Remote Control - Front Image