Job Timeline (Ref 23186-20)


All repairs are fixed price at £20 plus postage
Item Beyond Repair


A Timeline of this job can be seen below.
Arrived - 31-Oct-2024
Fault Diagnosed
Remote Beyond Repair
Awaiting Return Postage Payment
Repair Engineer : Martin Smith
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Velux Remote Repair Details

Manufacturer : Velux

Customers Fault Description : no batteries work in remote

Remote Fixer Repair Response (see below) :

This window remote control arrived safely and on testing was found to be dead.

On opening unfortunately, the PCB was found to have suffered corrosion from a battery leak.  This corrosion was found to be on both sides of the PCB (see image).  Sadly, due to the damage a repair is not possible. 

A search was carried out and a replacement remote can be found at -  https://ebay.us/ShZLg8 - Please check with the seller for further details. 


As per our sites service details all return postage fees are fixed at £6 - all items are return by Tracked methods to reduce the risk of loss or damage!


If you wish us to dispose of this remote then please contact us via our Contact Page to inform us (Please remember to Quote Your Name, Address and Reference Number - RF23186)

If no payment is received within 3 months of 31-Oct-2024 then this remote will be disposed of as per our terms and conditions.

Remote Images

Velux  Remote Control - Front Image

Velux  Remote Control - Inside Image

Velux  Remote Control - Second Inside Image