Job Timeline (Ref 23186-20)
Item Diagnosed
A Timeline of this job can be seen below.
Fault DiagnosedRepair Engineer : Martin Smith
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Velux Remote Repair Details
Manufacturer : Velux
Customers Fault Description : no batteries work in remote
Remote Fixer Repair Response (see below) :
This window remote control arrived safely and on testing was found to be dead.
On opening unfortunately, the PCB was found to have suffered corrosion from a battery leak. This corrosion was found to be on both sides of the PCB (see image). Sadly, due to the damage a repair is not possible.
A search was carried out and a replacement remote can be found at - https://ebay.us/QQFxE3 - Please check with the seller for further details.
This item was disposed of as per the customers telephone request 17th Dec 2024
Remote Images