Job Timeline (Ref 23210-20)

A Timeline of this job can be seen below.

Fault Diagnosed
Remote Repaired
Payment Received
Returned
Repair Engineer : Martin Smith
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John Lewis cooker Remote Repair Details

Manufacturer : John Lewis cooker

Customers Fault Description : No buttons working, cracked

Remote Fixer Repair Response (see below) :

This remote control arrived safely and on inspection the case was cracked in numerous places.

The reason for the damage to the case is from the battery housing being inserted upside down which cracks the housing.

The terminals were also damaged and tangled together.  The terminals were reworked and then the casing glued together.

Full functionality was restored (see image)

Remote Images