Job Timeline (Ref 23218-20)


All repairs are fixed price at £20 plus postage
Item Returned to Customer


A Timeline of this job can be seen below.
Arrived - 04-Nov-2024
Fault Diagnosed
Remote Beyond Repair
Postage Received
Returned - 19-Nov-2024
Repair Engineer : Martin Smith
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Gutman Remote Repair Details

Manufacturer : Gutman

Customers Fault Description : does not respond have been able to establish the hood works as normal with substitute remote

Remote Fixer Repair Response (see below) :

This extractor remote control arrived safely and on testing was found to be totally dead.

This is due to corrosion from water ingress in the remote (usually from Steam in its environment).  Due to the damage a repair is not possible in this case.

There is a clone available at  https://remoteshop.co.uk/shop/cooker-hoods-extractor/gutmann-extractor/


Remote Images

Gutman Remote Control - Front Image