Kitsound Chorus soundbar Remote Control Repair

Job Timeline (Ref 23248-20)

Item Returned to Customer
Item Arrived
Remote Inspected
No Fault Found
Postage Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Independent Repair Service Notice: We are an independent repair service and are not affiliated with any of the brands or manufacturers shown on this website. All items are customer-owned devices sent to us for professional repair services. Brand names and logos are used for identification purposes only.

Kitsound Chorus soundbar Remote Repair Details

Manufacturer
Kitsound
Model
Chorus soundbar
Customer's Fault Description
Soundbar is working fine but no buttons on remote control work at all. Sound bar is stuck in Bluetooth mode and my phone still plays music through it using BT so sound bar itself seems ok. Like I say, no buttons on remote control are working even with new battery. Hasn't been dropped as far as I know.
Remote Fixer Repair Response

This TV soundbar remote control arrived safely and on testing was found to transmit on each button press as per normal operation.

The code for each button was found to be consistent and correct.

A CR2025 battery will be supplied fitted to eliminate the possibility of the customer battery being the issue.  If the item still does not affect the soundbar then it is likely the receiver at fault. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Kitsound Chorus soundbar Remote Control - Front Image