Job Timeline (Ref 23275-20)

A Timeline of this job can be seen below.

Remote Inspected
No Fault Found
Postage Payment Received
Returned
Repair Engineer : Martin Smith
LinkedIn Facebook
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Global Fires fantasy he gas fire Remote Repair Details

Manufacturer : Global Fires fantasy he gas fire

Customers Fault Description : Set button not working, can start fire and can shut down fire but can’t reduce flame . Tried to reprogram remote but Set button not responding

Remote Fixer Repair Response (see below) :

This remote arrived safely and on testing was found to function on all buttons as per normal including the set button.

The remote was tested over a few hours at random intervals and no issue could be replicated.

The buttons on these remotes are in built to the PCB and can become temperamental, if it is a button issue that is intermittent a repair will not be possible as spare PCB assemblies are not available. 

Remote Images