Job Timeline (Ref 23321-20)

A Timeline of this job can be seen below.

Remote Inspected
No Fault Found
Postage Payment Received
Returned
Repair Engineer : Martin Smith
LinkedIn Facebook
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Powertouch Remote Repair Details

Manufacturer : Powertouch

Customers Fault Description : I was moving the caravan then suddenly it stopped .when pressing buttons it goes to red . Tried to pair again but same

Remote Fixer Repair Response (see below) :

This remote arrived safely and on testing was found to be transmitting as per normal on each button press with a strong RF signal being present (see image).

The remote was tested over a 2 day period at random intervals with no fault being replicated. 

The customer is to check all connections on the receiver and motors as a lose connection may be the cause and the motion of the caravan making the connection intermittent. 

Remote Images