Job Timeline (Ref 23321-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 14-Nov-2024Remote Inspected
No Fault Found
Postage Payment Received
Returned - 04-Dec-2024
Repair Engineer : Martin Smith
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Powertouch Remote Repair Details
Manufacturer : Powertouch
Customers Fault Description : I was moving the caravan then suddenly it stopped .when pressing buttons it goes to red . Tried to pair again but same
Remote Fixer Repair Response (see below) :
This remote arrived safely and on testing was found to be transmitting as per normal on each button press with a strong RF signal being present (see image).
The remote was tested over a 2 day period at random intervals with no fault being replicated.
The customer is to check all connections on the receiver and motors as a lose connection may be the cause and the motion of the caravan making the connection intermittent.
Remote Images
