Job Timeline (Ref 23327-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 14-Nov-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 28-Nov-2024
Repair Engineer : Martin Smith
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Gutmann Remote Repair Details
Manufacturer : Gutmann
Customers Fault Description : When pressing the buttons in front of a camera the IR isn’t blinking despite fitting new batteries so unable to operate the extractor or built in lights. You’ve repaired the same remote before based on a video I’ve seen on your FB.
Remote Fixer Repair Response (see below) :
This Kitchen extractor unit remote control arrived safely and on testing was confirmed to be dead. This was due to corrosion in the print caused by moisture contamination.
Due to the damage a repair is sadly not possible, but we do have a clone available that will work the cooker hod (please see image below). The payment on this page is for the supply of a clone and not a repair as stated.
Remote Images
