Job Timeline (Ref 23371-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 10-Nov-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 23-Nov-2024
Repair Engineer : Martin Smith
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Merlin M872 Remote Repair Details
Manufacturer : Merlin
Model : M872
Customers Fault Description : Just stopped functioning
Remote Fixer Repair Response (see below) :
This remote arrived safely and on testing was found to be functioning as normal. A visual inspection revealed that there was a couple of dry solder joints.
After talking to the customer, it was found that the item was initially intermittent which means that the solder joints may have been the culprit.
The solder was reflowed and then both buttons replaced as a precaution.
Remote Images