Merlin M872 Remote Control Repair

Job Timeline (Ref 23371-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Merlin M872 Remote Repair Details

Manufacturer
Merlin
Model
M872
Customer's Fault Description
Just stopped functioning
Remote Fixer Repair Response

This remote arrived safely and on testing was found to be functioning as normal.  A visual inspection revealed that there was a couple of dry solder joints.

After talking to the customer, it was found that the item was initially intermittent which means that the solder joints may have been the culprit.

The solder was reflowed and then both buttons replaced as a precaution. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Merlin M872 Remote Control - Front Image

Merlin M872 Remote Control - Inside Image