Job Timeline (Ref 23376-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 25-Nov-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 07-Dec-2024
Repair Engineer : Martin Smith
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Gazco Mertik maxitrol thermostatic Remote Repair Details
Manufacturer : Gazco Mertik maxitrol
Model : thermostatic
Customers Fault Description : I changed the battery and the battery was saying it was low but it was a brand new battery. The connection to the battery became loose on the black wire. It randomly worked once but now I can’t turn off the fire. Something is wrong with the remote. I couldn’t adjust the flame when it did work that once but now it doesn’t work at all.
Remote Fixer Repair Response (see below) :
This remote arrived safely and on inspection was found to have a damaged battery cable and a faulty voltage regulator. Both were replaced which restored full funcoitnality.
Remote Images
