Job Timeline (Ref 23389-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 20-Nov-2024Fault Diagnosed
Remote Beyond Repair
Postage Received
Returned - 09-Dec-2024
Repair Engineer : Martin Smith
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Morso P50 Pellet Burner p/57305600 Remote Repair Details
Manufacturer : Morso
Model : P50 Pellet Burner p/57305600
Customers Fault Description : Will not power on - no display
Remote Fixer Repair Response (see below) :
This Wood pellet burner remote control arrived safely and on testing was confirmed to be dead. On opening there were some tiny corrosion spots from a battery leak but also the display has a "smudge" mark withing it membrane meaning that the display has suffered damage.
Unfortunately a repair has not been possible in this case.
Remote Images